Frequently Asked Questions


What insurance plans do you accept?

We accept a wide variety of health care plans.  Please click on the Insurance Information tab at the top. 

How do I request a prescription refill?

You can easily request a prescription refill through the Patient Portal or by calling your local pharmacy. 

What hospital is Rochester Primary Care affiliated with?

Rochester Primary Care is an independent Primary Care office and is willing to work with any hospital or provider. In addition, we do admit patients to both Crittenton Hospital and William Beaumont Hospital-Troy directly. 

Are you accepting new patients?

Absolutely! We welcome new patients and look forward to assisting you with your health care needs. 

How do I contact my provider after hours?

We have a provider on call 24/7. To contact them after hours, simply call the main line at (248) 759-5460 and select the option to be connected with the provider on call. 



How long should I fast before a blood test? 

The amount of time you need to fast for will vary depending on the test. For most tests, you need to fast for 12 hours. Please do not consume anything but water or black coffee for 12 hours leading up to the test.  

Can I drink coffee if I am fasting before a blood test? 

You can consume black coffee (without cream or sugar) before a blood test. 


Water hydrates your body and makes your veins plumper and more visible. Stay hydrated before your test. Try drinking several glasses of water right before the blood draw to make it easier for the medical professional to find a vein. 



What is a Patient-Centered Medical Home (PCMH)?

The Patient-Centered Medical Home (PCMH) model is an approach to providing comprehensive primary care for children, adolescents, and adults. The PCMH is a health care setting that facilitates partnerships between patients and their personal physicians, and when appropriate, the patient's family. 

This definition was laid out by the American Academy of Family Physicians, the American College of Physicians, the American Academy of Pediatrics, and the American Osteopathic Association in the 2007 Joint Principles for the Patient-Centered Medical Home. This defines critical principles within the PCMH model:

  • Access to a personal physician who leads the care team within a medical practice
  • A whole-person orientation to providing patient care
  • Integrated and coordinated care
  • Focus on quality and safety

Through the medical home model, practices seek to improve the quality, effectiveness, and efficiency of the care they deliver, and to ensure that the activities within the practice are focused on meeting patient needs first. The PCMH model seeks to foster a relationship of trust between the care team and the patient and to actively engage patients as partners in their health care.

-The American Academy of Family Physicians



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Anxiety is the most common mental health disorder among Americans, while depression is the leading cause of disability in the United States.

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Men's Health

We provide expert oversight of men’s health issues for our patients including cancer screenings, sexual health, and overall wellness.

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Find relief from your chronic allergies today by calling the office or using the online booking feature.

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Preventative Healthcare

Preventive care is one of the best ways to safeguard your health against some very serious conditions.

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Chronic Disease Management

We are experienced in helping patients better manage their quality of life and prevent complications.

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We help our clients to better manage, and even prevent, this chronic disease.

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High Blood Pressure

We offer high blood pressure solutions to our patients that can reverse this dangerous condition.

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High Cholesterol

We offer diagnostic testing and treatment options, including medication therapies, to address high cholesterol levels.

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Women's Health

We offer specialized, comprehensive women’s healthcare from contraception to reproductive cancer screening.

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Blood Work

We offer in-office blood work for diagnostic and monitoring purposes.

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In House X-Rays

We offer the convenience of in-office X-rays to ensure you get the right treatment and fast.

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Nutrition Counseling

We help to greatly improve your health through nutritional counseling.

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Adolescent Health

Parents can rest easier knowing that their child's healthcare needs are met at our practice.

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Minor Injuries

We are experienced in treating minor wounds and injuries, including skin lacerations, to ensure you heal quickly and fully.

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Skin Care

We have treatment services available to alleviate symptoms and improve the overall health and appearance of your skin.

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Adult Medicine

We have experience for all stages of adulthood.

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Diagnostic Tools

When you are feeling off, and you’re not sure what it is, we can help diagnose you as accurately as possible.

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Pre-op Clearance

We can clear you for your operation with their many years of experience.

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DOT Exams

At Rochester Primary Care, we can help make sure you’re ready for the road.


Rochester Primary Care
1349 S. Rochester Rd., Suite 100
Rochester Hills, MI 48307
Phone: 248-759-5460

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